Foil Cornwall Terms & Conditions
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly.
By accessing, browsing and using our (mobile) website you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy policy)
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Definitions
"Primary" refers to the person making the booking for themselves individually or as a group
"Foil Cornwall", "us", "we" or "our" refers (the company)
Booking Policy
When booking a lesson(s), activity or hire/rental, the primary is accepting full responsibility for all persons who form part of that booking party. The booking forms a contract between the primary (booking party) with us for the duration of the lesson, activity or hire/rental. It is the responsibility of the primary to ensure all participants have read and understood these terms and conditions.
Rescheduling a booking
If at least 24hrs notice is given, every effort will be made to change your lesson date or time but this is subject to availability, tides and weather conditions. If we are unable to re schedule your activity to a suitable alternative date then a credit voucher or refund will be issued. No refunds are given to a booking change if made with less than 24hrs notice, a credit voucher will be offered.
​Cancelling a booking
Cancelations up to 24hrs prior to the start of your activity will be given a full refund.
Cancelations less than 24hours prior to the start of your activity will be given a credit voucher.
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Payments
All payment are either taken online or paid on the day in full before the activity takes place.
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Credit Vouchers
All credit vouchers are valid for 12 months from the time of issue.
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Acknowledgement of Risk
The activity of Wing surfing and wing foiling bears certain known and unanticipated risks, even under professional guidance.
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Acceptance of Responsibility & Liability
It is the responsibility of the primary to ensure that themselves and all members who form part of their booking are aware that these activities entail risks. All participants expressly covenant to accept and assume all responsibility and risk for injury, death, illness or disease, or damage to third parties and their property arising from participation in these activities. Participation in this activity is purely voluntary, and all participants elect to participate in spite of the risks.
All participants hereby voluntarily release and forever discharge Foil Cornwall, its agents, or employees, and all other persons or entities from any and all liability, claims, demands, actions or rights of action, which are related to, arise out of, or are in any way connected to participation in this activity.
It is the responsibility of the primary to ensure that themselves and all members who form part of their booking for rental/hire, have the necessary experience set out on the booking hire form.
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Medical & Fitness
It is the responsibility of the primary to ensure that all medical conditions, allergies, disabilities, and any medications are disclosed at the time of booking, or as soon as possible right up the the start of the activity if such conditions were not apparent at the time of booking. The primary must also ensure that each participant has filled out our activity disclaimer form. Failure to disclose any of this information or fill out the form may lead to the person(s) not being able to participate in the activity, with no refund being given. The activities require a reasonable level of fitness and must be able to swim at least 50m unaided.
It may be the discretion of the instructor to take a non swimmer with a high level of water confidence wearing a buoyancy aid.
It is the responsibility of the primary to ensure all members of their booking have a suitable level of fitness / health to undertake the activities booked.
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Age Restrictions
Whilst there is no upper age restriction, physical fitness will determine suitability. We have a lower age limit of 14 years, but this decision is made on an individual basis and is totally at the discretion of the lead Instructor / Coach as its physical capability that determines lesson suitability. Minimum age for wing foil kit hire is 18.
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​Late arrival
All participants should arrive at least 20 Minutes before the start of the lesson. Lessons start promptly, there may be another lesson after yours so you may not get your full alloted lesson time. Late arrivals will be rescheduled (may not be the same day). No refunds will be given for late arrivals.
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Weather Conditions
Weather is dynamic, we check the weather continuously, and make decisions days ahead based on forecasts, if on the day the Instructor/coach has deemed the weather conditions unsuitable or unsafe to run the lesson, we will give you as much notice as practically possible as to the cancellation of your lesson. If we cannot reschedule within a 24 hour period we will offer you a credit voucher or a full refund.​
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Publicity Release
From time to time we take video's and photos for social media and marketing purposes.
All photos are the exclusive property of Foil Cornwall.